If for any reason you are not satisfied with your order or in the unlikely event that there is a manufacturing defect you have the right to return your order provided you contact us via email within 7 working days from the date the goods have been signed for. Returns must be approved by sending us an email to orlovshuang@163.com.
Since all items are handmade to order, returns are issued as exchange towards new items or store credit only. We do not give cash back. All sale or discounted items are final sale. The product(s) returned must be in new and unused condition, with the original label and tags and in the original bag and packaging. Shipping/postage costs to send back goods including any Re Import Taxes for international returns will be charged to the customer and will be deducted from the store credit before issue.